Returns & Exchanges
At The New Yorker, we want you to be completely satisfied with your purchase. If your order doesn't meet your expectations, you can return or exchange any unworn items with tags attached within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Download and print the prepaid shipping label provided at the end of the return request process.
Package Your Items
Securely pack your items in their original packaging, ensuring all original tags and labels are intact to qualify for a refund.
Drop Off and Track
Drop off your package at any authorized carrier location and keep your tracking number to monitor your return's progress to our warehouse.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing